They use dirty tricks to prevent you from canceling your account. (Someone recorded his attempt to cancel his account. Check it out, it’s unbelievable.)
They censor your e-mail if it’s critical of AOL.
They released your search history along with that of 658,000 other users, complete with identifying information so everyone in the world can tell who did the search for e.g. “cocaine in urine.”
And of course their arbitrary e-mail blocking policies prevent about half of the mail that I send from ever reaching you or any of the other folks on AOL with whom I (try to) maintain a correspondence.
The good news is that there are plenty of better alternatives:
Switch now. Switch now. Switch now!
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